Cleartrip Bus
Rethinking the flow of the bus booking and post-booking experience
About Cleartrip Bus
This project was part of the Cleartrip bus team, with the goal of making it easier for users to book bus tickets. While the process of finding buses, checking their details, and making a booking may seem straightforward. We wanted to enhance the overall experience to ensure a smoother and more enjoyable journey for our users.
My contribution
I was part of a dedicated team consisting of two designers, led by our manager. Our collective effort was focused on driving progress in this project within a tight timeline of five days.
Detailed Cards
The card displays all vital information, making it easy for users to compare and choose the right design. Emphasised essential details, ensuring users can quickly identify the most useful information for selecting the appropriate bus.
All in one screen
This section lets users choose seats, review bus amenities, check cancellation policies, and read user reviews – a crucial and transparent feature for informed decision-making before boarding.
Review your Booking
Prior to making a payment, users often want to confirm the accuracy of their selections, leading to repeated back-and-forth checks. To simplify this process for users and ensure they make the right choices, we introduced a review page before payment.
